ActionAid Bangladesh is looking for suitable candidate for the following position:

 

 

GBV Case Worker  

 

 

Project                                     :   Sustainable Solutions and Protection for the Rohingya Refugee Community in  

    Camps, Funded by UNHCR

Location of posting             :   Teknaf, Cox’s Bazar

Number of positions          :  01

Type of contract                   :   Fixed term contract

Duration of Contract          :   Up to 31 December 2026 (if not extended)

Salary and benefits             :   Monthly Gross Salary BDT. 49,290 with other admissible benefits such as

                                                       mobile & internet allowance, medical benefit, group life insurance etc

 

 

 

 

Job Summary

 

The GBV Case Management Case Worker is responsible for providing comprehensive and confidential support to GBV survivors, ensuring a survivor-centered approach. This includes case management, communication, and reporting, alongside embedding feminist leadership principles and anti-racism practices within the organization.

 

         Key responsibilities include (not limited to):

 

            . GBV Case Management Implementation:

·         Ensure informed consent is obtained before initiating case management services.

·         Receive, classify, and register cases following standard operating procedures.

·         Conduct initial assessments, ensuring survivors’ immediate safety and access to services while respecting their dignity and confidentiality.

·         Facilitate ethical and appropriate referrals for survivors to internal and external service providers.

·         Provide regular follow-up and psychosocial support using appropriate techniques.

·         Ensure the case closure process adheres to established criteria and engage survivors in feedback surveys.

·         Accompany survivors to safe shelters, One-Stop Crisis Centers (OCC), or other service points as needed.

·         Organize case conferences for complex cases when required.

·         Maintain strict confidentiality of case information and adhere to the Information Sharing Protocol (ISP).

·         Securely store all case files in a locked cabinet system.

Communication and Coordination:

·         Liaise with CiC, ACiC, CiC staff, and other government officials to facilitate smooth referrals.

·         Regularly coordinate with service providers (e.g., legal aid, health services, safe shelters) to ensure comprehensive support for survivors.

·         Conduct weekly visits to service centers and monitor volunteer representation through surprise visits.

·         Support case management volunteers through technical guidance, capacity-building initiatives, and regular supervision.

·         Assist in organizing awareness-raising campaigns, social mobilization activities, and events.

·         Ensure access to updated GBV referral pathways and maintain timely communication with service providers.

·         Represent the organization at camp-level coordination meetings as required.

 

Reporting and Documentation:

·         Submit bi-weekly case tracker reports, monthly narrative updates, and other required reports to supervisors.

·         Input data into GBVIMS monthly, ensuring adherence to data protection protocols.

·         Maintain and update both soft and hard copies of case files and information tools.

·         Prepare and share monthly work plans, accomplishment reports, and high-risk case summaries.

·         Develop and monitor volunteer work plans.

·         Digitize case files by scanning and uploading them daily to the organization’s secure system.    

             

              Embedding Feminist Leadership Principles and Anti-Racism Practices:

·         Act as a role model by embodying Feminist Leadership Principles in daily work and team interactions.

·         Foster team awareness and create a supportive environment for adopting these principles.

·         Actively promote anti-racism practices, ensuring personal and team actions reflect this commitment.

 

Required Educational Qualification and Experience

 

                Experience:

§  Minimum 02 years’ experience in the field of child protection / protection/ GBV/ social work / case management or a related field in humanitarian settings.

§  Strong understanding of survivor-centered approaches and GBV guiding principles.

§  Proficiency in using GBVIMS or similar case management systems.               

                Education:

§  Bachelor of Social Science (BSS) in social work, social studies, psychology counselling Professional diploma/ University degree in social work, social studies, psychology/child's psychology, counseling or any other related discipline.

 

Required Competencies

·         Excellent communication and coordination skills.

·         Ability to maintain confidentiality and adhere to ethical standards.

·         Strong organizational and reporting abilities.

·         Cultural sensitivity and commitment to promoting gender equality and anti-racism.          

          Relationships

 

·         S/he will report to the GBV Case Management Supervisor. S/he will work as a team member in this project.

 

   Application instructions

Only those who meet the above requirements are requested to apply following these instructions:

·         Last date of application is 28 February 2026. Due to emergency, recruitment will be on rolling. The candidates are requested to apply early before deadline

·         Please click here to submit your application.  (ActionAid only received applications through this online recruitment module)

 

 

 

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone-call will result in disqualification of candidature.

 

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards child abuse, exploitation and child labor and expects all employees to abide by the Child Protection Policy of ActionAid Bangladesh.

         

 

N.B: There is no cost involved with applying for positions with ActionAid Bangladesh. Any solicitation of job application costs should be regarded as fraudulent.