ActionAid Bangladesh is looking for suitable candidate for the following position:

 

 

Associate Officer - Hostel Coordination  

 

 

Project                                     :   Sustainable Solutions and Protection for the Rohingya Refugee Community in  

    Camps, Funded by UNHCR

Location of posting             :   Teknaf, Cox’s Bazar

Number of positions          :  01

Type of contract                   :   Fixed term contract

Duration of Contract          :   Up to 31 December 2026 (if not extended)

Salary and benefits             :   Monthly Gross Salary BDT. 49,290 with other admissible benefits such as

                                                       mobile & internet allowance, medical benefit, group life insurance etc

 

 

 

 

Job Summary

 

The Associate Officer - Hostel Coordination is responsible for the efficient management of the AAB Safe Shelter facility, ensuring the safety, well-being, and satisfaction of House residents. The role requires overseeing the day-to-day operations of the 24/7 Safe Shelter, monitoring service delivery, and providing technical support and leadership to the Safe Shelter team. They will ensure the effective implementation of policies, processes, and quality standards, fostering a safe and welcoming environment for all House residents and staff.

 

         Key responsibilities include (not limited to):

 

            House Management:

·         Operate 24/7 House services, providing comprehensive care for residents to support their physical and mental well-being.

·         Prepare and manage the monthly duty roster for 24/7 operations.

·         Ensure residents' basic needs are met, including food, shelter, medical support, and clothing, adhering to organizational policies.

·         Respond effectively to referral requests received via the office hotline, managing the admission, registration, and discharge processes in line with guidelines.

·         Supervise House Assistants in preparing and maintaining care plans for residents, conducting regular client meetings, and ensuring team updates.

·         Monitor residents' individual case files, maintaining accurate documentation, entry registers, and client feedback records in both softcopy and hardcopy formats.

·         Ensure timely stock and supply management to support residents' needs.

·         Oversee procurement and financial processes related to Safe Shelter.

·         Communicate with beneficiaries and clients to ensure effective project implementation.

·         Coordinate transportation and other logistical needs for residents to access external services.

·         Ensure adherence to international best practices, AAB policies, and guidelines, including the Code of Conduct and Safeguarding Policies.

·         Promote the application of feminist leadership principles and anti-racism practices within the team and operations.

Staff Management:

·         Directly supervise House Assistants, Cooks, Cleaners, Drivers, and Guards, providing regular monitoring and follow-up on assigned responsibilities.

·         Develop and implement an annual capacity-building plan for Safe Shelter staff, facilitating training and orientation sessions.

·         Manage staff leave, time sheet submissions, and maintain an up-to-date tracker.

 

Work Planning & Reporting:

·         Prepare and submit monthly and periodic reports of the highest quality to the line manager within specified deadlines.

·         Develop and share monthly work plans with the line manager.    

             

              Embedding Feminist Leadership Principles and Anti-Racism Practices Across the Organization:

·         Foster an inclusive and equitable workplace that upholds feminist leadership principles and anti-racism practices.

·         Encourage team members to challenge power imbalances and promote collaboration in decision-making.

·         Support the review and revision of policies and processes to ensure alignment with feminist and anti-racism principles.

·         Act as a role model by demonstrating empathetic leadership and prioritizing shared accountability within the team.

 

Required Educational Qualification and Experience

 

                Experience:

§  Minimum 1–2 years of experience in child protection, GBV, social work, or case management.

§  Experience in GBV protection in protracted crises or early recovery is an advantage.

§  Experience working in Rohingya camps is highly desirable.               

                Education:

§  Bachelor’s degree in in a relevant discipline.

 

Technical Skills & Knowledge

·         Proficiency in Microsoft Office and IT tools.

·         Knowledge of GBV protection systems in Bangladesh, including best practices in GBV and protection case management.

·         Experience in adolescent engagement, camp coordination, community engagement, and counseling.

·         Demonstrated ability to work with marginalized communities and uphold humanitarian values.

·         Strong analytical, planning, and training facilitation skills.

·         Fluent in Chittagong and Rohingya dialects; good mastery of English.          

          Relationships

 

·         S/he will report to the coordinator – GBV. S/he will work as a team member in this project.

 

   Application instructions

Only those who meet the above requirements are requested to apply following these instructions:

·         Last date of application is 23 February 2026. Due to emergency, recruitment will be on rolling. The candidates are requested to apply early before deadline

·         Please click here to submit your application.  (ActionAid only received applications through this online recruitment module)

 

 

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone-call will result in disqualification of candidature.

 

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards child abuse, exploitation and child labor and expects all employees to abide by the Child Protection Policy of ActionAid Bangladesh.

         

 

N.B: There is no cost involved with applying for positions with ActionAid Bangladesh. Any solicitation of job application costs should be regarded as fraudulent.